BAUEN FUTURES

global workforce solutions

Based in

Australia

Contact

info@bauenfutures.com

BAUEN FUTURES

global workforce solutions

BAUEN FUTURES

global workforce solutions

Privacy Policy

Bauen Futures Global Workforce Solutions

Last updated: 8/14/26

1. Who we are

Bauen Futures Global Workforce Solutions (“we”, “us”, “our”) is a provider of migration, visa processing, and workforce/recruitment services. We are operated under the supervision of a Principal Registered Migration Agent (MARN: 2518913).

We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as the Code of Conduct for Registered Migration Agents.

2. What information we collect

We may collect the following types of personal information:

  • Identity details — full name, date of birth, gender, nationality, passport number and country of issue
  • Contact details — residential and postal address, email address, phone number
  • Migration/visa information — visa history, immigration status, employment history, education and qualifications, English language test results
  • Family details — information about dependants, spouse/partner, and family members included in an application
  • Financial information — for payment of our professional fees and, where required, evidence of financial capacity for visa purposes
  • Sensitive information — health information, criminal history, character references, and other sensitive details required for visa applications (only collected with your consent where required)
  • Employment/recruitment information — CVs, skills assessments, and related details for recruitment and workforce placement services

3. How we collect your information

We collect personal information:

  • Directly from you (via our website forms, email, phone, and in person)
  • From third parties you authorise, such as employers, educational institutions, or government departments, where necessary for your matter
  • Through cookies and analytics when you use our website (see Section 8)

4. Why we collect and use your information (purpose)

We use your personal information to:

  • Assess your eligibility for Australian visas and prepare/lodge visa applications on your behalf
  • Communicate with the Department of Home Affairs and other relevant authorities
  • Provide recruitment and workforce placement services
  • Respond to your enquiries and provide client support
  • Send invoices and process payments
  • Comply with our legal and professional obligations, including the Code of Conduct for Registered Migration Agents

 

We will not use or disclose your personal information for any purpose other than those listed above without your consent, unless required or authorised by law.

5. Disclosure of your information

We may disclose your personal information to:

  • The Department of Home Affairs and other Australian government agencies (e.g. skills assessing authorities, health service providers, police)
  • Third-party service providers who assist us (e.g. translators, IT providers, payment processors), under confidentiality obligations
  • Your authorised representatives (e.g. family members or a sponsor/employer you have nominated)
  • Any other party where required by law or to protect our legal interests

 

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Overseas disclosure

If your matter requires it, we may disclose your personal information to overseas recipients (for example, where documents must be verified by an overseas authority). Where this occurs, we take reasonable steps to ensure the recipient handles the information in accordance with the APPs.

7. Security of your information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes:

  • Secure storage of physical and electronic records
  • Restricted access to personal information on a need-to-know basis
  • Use of encryption and secure transmission methods where practicable

Please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Cookies and website analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyse site traffic. You can disable cookies in your browser settings, though some features of the website may not function properly.

9. Access to and correction of your information

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of any inaccurate, incomplete, or out-of-date information
 

To make a request, contact us using the details in Section 11. We will respond within a reasonable timeframe, as required by the APPs.

10. Retention of your information

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal and professional obligations (including record-keeping requirements under the Code of Conduct and applicable migration legislation). When no longer required, we securely destroy or de-identify the information.

11. Complaints and contact

If you have any questions or concerns about this Privacy Policy, or wish to make a complaint about how we have handled your personal information, please contact us:

Bauen Futures Global Workforce Solutions
Email: info@bauenfutures.com
Phone: 

We will acknowledge your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

 

12. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.